Route Description

Station: Millbrae Intermodal
This shuttle runs between the Millbrae Intermodal Station and Burlingame Bayside Area during commute hours, Monday through Friday.

This shuttle is free to riders.

For service specific information about this shuttle service, please contact the Alliance Shuttle Department Staff at (650) 588-1600. Email Shuttle Department with a shuttle question or comment.

For general information about this shuttle service, please contact the Alliance Marketing Staff at (650) 588-8170. Email Alliance with general questions or comments.

Station Loading Area
To find the shuttle stop at the Millbrae Intermodal station, exit the east side of the station and walk to Shuttle Stop #1 - east end of bus platform next to parking structure. Look for a PCAM shuttle.

Supported with Operating Grants from:
• BAAQMD
• C/CAG
• SMCTA
• City of Burlingame

Shuttle Service Holiday
The shuttle observes a number of holidays each year. On these "Service Holidays," this route will not be in operation. Following is the list of non-service days:
• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

In addition to the days listed above, BART and/or Caltrain operate limited service on President's Day and the day after Thanksgiving. Unless noted elsewhere, the shuttle will maintain its normal schedule on days not observed as "Shuttle Holidays."

Rider Alerts

8/30/10 - Labor Day Holiday

This Alliance managed shuttle will NOT be operating on Monday, September 6, 2010 in observance of the Labor Day holiday.  Shuttle service will resume on Tuesday, September 7th.

8/3/10 - Mehserle Sentencing Contingency Plan

In an abundance of caution to ensure employee and patron safety, the following plan will be implemented if necessary after the public announcement of the Johannes Mehserle sentencing. Mehersle is the former BART police officer on trial for the 1-1-09 shooting of Oscar Grant at the Fruitvale BART Station. This plan will be implemented only if BART closes Peninsula Stations due to civil unrest. The sentencing will be issued on Friday, 11-5-10.

Major Elements of the Contingency Plan:

• Alliance may remove its service from the BART stations at South San Francisco and Millbrae. 
• Temporary bus stops will be created on city streets so that Alliance vehicles will not have to circulate onto any BART Station property.

Temporary Alliance Shuttle Stops:

• South San Francisco BART Station: Oyster Point and Utah-Grand Shuttles will serve a temporary stop on Old Mission Road & Evergreen in the SE direction (BART side of street)
• Millbrae Intermodal Station: Bayside, North Burlingame, North Foster City will serve the Westside of the station on California Drive to facilitate transfers with Caltrain.

Other Options:

• Samtrans - A free SamTrans shuttle between Colma and Daly City BART Stations will connect SamTrans passengers with MUNI Route #14 at Mission/Evergreen. The SamTrans shuttle will operate between 6:00 a.m. to 9:00 a.m. and 3 p.m. to 7:00 p.m. on weekdays only. Route 390 will make connections with MUNI before arriving at the temporary terminal on De Long/Los Olivos.
  • Colma BART Station: All buses in the Colma Park and Ride lot, located behind the station.
  • Daly City BART Station: All buses on Delong Street. The transfer point will be located at Mission and Crocker Streets in the northbound direction and Mission and Goethe Streets in the southbound direction.
• Utilize Caltrain to an eventual trans-bay service option such as bus or ferry.
• SamTrans 292 to SF Transbay Terminal, then to trans-bay service option.
• See 511 for additional transit options.  

The Alliance service cannot replace BART service, and will not attempt to do so.  We will make reasonable adjustments to our services to protect our employees and customers.

This plan provides the basis for meeting the remote possibility of problems developing in our county. We will all have to exercise patience, and be prepared for changing conditions and operational decisions.  Thank you in advance for your best efforts in dealing with the situation.

6/23/10 - eRiderAlert Notification

Due to circumstances beyond our control, we are unable to provide automatic RiderAlert notifications at this time.  To resolve this issue in the future, we are working to implement RSS feeds for our Rider Alerts section.  Please check back soon for additional information.