Text Alerts
Text Alerts
Certain conditions may delay or disrupt shuttle services managed by Commute.org. When possible, we use "route specific" Text Alerts to notify riders about schedule changes, stop or route adjustments, Shuttle Holidays and any other service related issues that could affect your commute to or from San Mateo County cities.
How to Sign Up
Text Alerts are "route specific" which means you will only get alerts for your route. To subscribe to an alert, simply text the Alert Code for your route (see below) to 555888. After you sign up, you will receive a text confirming your subscription. You can sign up for as many routes as you want.Example: To sign up for Text Alerts on the Campus Drive shuttle, text CAMALERTS to 555888.
You can opt out of Text Alerts at any time by texting STOP to 555888. Message and data rates may apply depending on your cellular provider and plan.
Alert Codes
| Route Name | City | Alert Code |
|---|---|---|
| Bayshore Tech Park (BTP) | Redwood City | BTPALERTS |
| Bayshore/Brisbane Caltrain (BBC) | Brisbane | BBCALERTS |
| Bayside/Burlingame (BAY) | Burlingame | BAYALERTS |
| Campus Drive (CAM) | San Mateo | CAMALERTS |
| Crocker Park/Brisbane BART (BCP) | Brisbane | BCPALERTS |
| Lincoln Centre (LC) | Foster City/San Mateo | LCALERTS |
| Mariners' Island (MAR) | Foster City/San Mateo | MARALERTS |
| Midpoint Tech Park (MPT) | Redwood City | MPTALERTS |
| Norfolk Area (NOR) | San Mateo | NORALERTS |
| North Burlingame (NB) | Burlingame | NBALERTS |
| North Foster City (NFC) | Foster City | NFCALERTS |
| One Tower Place - Genesis (OTP) | South San Francisco | OTPALERTS |
| Oyster Point BART (OPB) | South San Francisco | OPBALERTS |
| Oyster Point Caltrain (OPC) | South San Francisco | OPCALERTS |
| Oyster Point Ferry (OPF) | South San Francisco | OPFALERTS |
| San Carlos Commuter (SCC) | San Carlos | SCCALERTS |
| Seaport Center (SEA) | Redwood City | SEAALERTS |
| Utah-Grand BART (UGB) | South San Francisco | UGBALERTS |
| Utah-Grand Caltrain (UGC) | South San Francisco | UGCALERTS |
| Utah-Grand Ferry (UGF) | South San Francisco | UGFALERTS |
Shuttle Contact Information
For General Information about Commute.org Shuttle Service
Please contact the Shuttle Department at (650) 588-1600 or email your comments and/or questions to shuttles@commute.org.
Please contact the Shuttle Department at (650) 588-1600 or email your comments and/or questions to shuttles@commute.org.
To Report a Service Concern
Please contact the Shuttle Department at (650) 588-1600 during regular office hours between (7:30 AM to 5:30 PM) or e-mail shuttles@commute.org.
Please contact the Shuttle Department at (650) 588-1600 during regular office hours between (7:30 AM to 5:30 PM) or e-mail shuttles@commute.org.