The Carpool Rewards Program  rewards commuters who use Scoop and Waze Carpool  to carpool to and from work. The program aims to increase local ridesharing during peak travel periods, therefore reducing single occupancy vehicles, traffic congestion, greenhouse gas (GHG) emissions and the need for parking within San Mateo County. By carpooling, commuters can save time, money, and the environment.

How does the Carpool Rewards Program work?  When their carpool trips are logged by connecting a Scoop or Waze Carpool account to a account  for auto-tracking, commuters can earn rewards. After clicking "join program" under "rewards" on, commuters can unlock a $25 e-gift card reward after every 10 days they carpool (up to four times for a total of $100) by logging in to their account and clicking "claim." Tango Card, our e-gift card provider, offers over  75 retail and nonprofit options for carpoolers to redeem their e-gift cards. NOTE: Carpoolers who participated in our previous carpool reward programs will be eligible for this program beginning 1/1/2021.

Carpool Definition Carpool commutes consist of two or more individuals driving together in a privately owned vehicle to  school or the workplace; the driver does not get paid above the standard mileage reimbursement rate for providing the ride; and the trip must start or end  in San Mateo County.

Program Rules    All rewards are subject to verification  and there is a limit of four rewards ($100 total) per person. Carpool commutes must start and/or end in San Mateo County to qualify for the program. Only carpool trips taken with Scoop or Waze and shared with via the connected app option will count toward  the reward.

Carpooling and COVID-19     Below are suggestions  from the Association of Commuter Transportation on how to carpool safely   as you return to the workplace. Click here to view our full toolkit for carpooling during COVID-19.

  Protect yourself and others: wear face coverings while in the vehicle
  Limit carpool size: limit carpools to no more than one person per row of seats to create as much physical distance as possible in the car
  Reduce exposure: efforts should be made to ride with the same people each day and  avoid "drop in" riders
  Limit physical contact: carpoolers should not have any physical contact with one another and should maintain appropriate physical distancing when entering and exiting the vehicle; require passengers to sit diagonally from each other

For additional tips, refer to the CDC 's transportation guidelines.

If you have any questions about this program, please contact  

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Carpool Rewards Program handout

Carpool Rewards Program handout (Spanish)

Carpool Rewards Program FAQs

Carpool Rewards Program  how-to video 

How to Connect Your Carpool App Account to STAR  (video)


The program is supported by C/CAG local congestion relief fund and funds allocated to C/CAG by the Bay Area Air Quality Management District (BAAQMD) as part of the San Mateo County Program Manager Fund. Rewards will be available until funds are depleted or 12/31/2021.

The City/County Association of Governments of San Mateo County (C/CAG) is the designated Congestion Management Agency (CMA) for San Mateo County responsible for the coordinating, planning, and programming of transportation, land-use, and environmental-related programs and projects. C/CAG provides a cooperative, cost-effective means of responding to countywide planning, transportation and other mandates from the State of California and the Federal Government. The C/CAG Board of Directors consists of representatives elected members of the Council/Board) from each of the 20 cities and the county. For more information please visit

Commuter Benefits Program

Is your company in compliance with the Bay Area Commuter Benefits Program?

Bay Area employers with 50 or more full-time employees within the Bay Area Air Quality Management District geographic boundaries are required to register and offer commuter benefits to their employees in order to comply with Air District Regulation 14, Rule 1, also known as the Bay Area Commuter Benefits Program.

This measure aims to reduce greenhouse gas emissions and traffic congestion and encourage employees to commute by adopting alternatives to driving alone. The partners of this program have published a helpful Employer Resource Guide to explain benefit requirements.

Employers must select one of four Commuter Benefit options to offer to their employees. While is not the direct administrator of this program, we are happy to help, we are ready to assist in advising and analysis of current employer benefit offerings and recommending options for Bay Area Commuter Benefits compliance options. To comply with the program requirements, an employer must:

  • Register at and update registration annually.
  • Designate a Commuter Benefits Coordinator or Bay Area Commuter Benefits Program representative.
  • Select a pre-approved commuter benefits option or propose an alternative.
  • Notify employees of the commuter benefits and how they can use the benefits. *The employer must maintain records to document how and when employees were notified about the commuter benefits.

If you have questions, please reach out to us at

Commuter Program Elements

Transit:  To encourage commuting on public transit, some employers offer employees free or subsidized transit passes.

Vanpool rewards: Another way employers support their employees using sustainable transportation modes is by subsidizing vanpool seats, paying drivers, and/or providing a vehicle. 511 coordinates vanpools in the Bay Area and offers a variety of free services and rewards to start or join a vanpool. Their vanpool consultants are committed to keeping vanpools full and on the road with empty-seat subsidies. For more information on the 511 Vanpool Program, please click here. For information on's Vanpool Incentive Program, please contact

Qualified transportation  fringe benefits: The Internal Revenue Code allows employees to use pre-tax dollars toward their transit and vanpool commuting costs. The current limit is $270 per month.

Parking policies: Employers and property managers can reduce parking demand with a range of parking policies: preferred carpool parking, charging a daily rate for parking (rather than distributing monthly/quarterly passes), unbundling parking from office leases (for property managers), and parking cash out programs.

Employee trip planning and ride matching assistance: One-on-one and small group sessions with employees can help them explore their commute options.

Commuter shuttle program: By providing first/last mile shuttles (or joining's shuttle program), employers make it easier for their employees to commute by public transit. Shuttles transport employees between public transit stations and offices.

STAR platform for employers: Employers can have their own free, customized network on the STAR platform to connect their employees to commute options, offer incentives, and track the organization's drive-alone rate and carbon emissions reductions.

Teleworking and Flexible Scheduling

Telework and flexible work schedule options (such as a compressed work week or staggered start/end times) help reduce traffic congestion, parking demand, transportation costs, and employee absenteeism. These options also effectively expand the talent pool for employers by removing geographic barriers. Employees with telework and flex scheduling options enjoy the flexibility and are more productive.

Check out's teleworking resources page to learn more.

Other Free Services for Employers

  • Free commuter resource kiosks
  • Company relocation commute assistance
  • Employee commute surveys
  • On-site bicycle safety education
  • Telework program-building
  • Customized marketing materials