Certain conditions may delay or disrupt shuttle services managed by Commute.org. When possible, we use route-specific text alerts and/or online alerts to notify riders about schedule changes, stop or route adjustments, holiday schedules, and any other service related issues that could affect your commute to or from San Mateo County cities.
 
Commute.org's Statement: Novel Coronavirus (COVID-19). Click COVID-19 Response and Resources for details.

 

Text Alerts

Shuttle riders can sign up to receive Text Alerts on their mobile phone by texting the Alert Code for their route to (833) 426-6688. Alerts are sent only to subscribers in the event of service changes, interruptions and emergencies.
 
To see the list of Alert Codes and to subscribe, please click here.
 
 

Rider Alerts by Route

Please be sure to sign up for Text Alerts as that is the best way for us to communicate with our riders when situations arise. Click here for details.

Brisbane Bayshore Caltrain

No alerts to report at this time, please check back periodically for updates.

Brisbane Crocker Park BART

No alerts to report at this time, please check back periodically for updates.

Burlingame Bayside BART/Caltrain

No alerts to report at this time, please check back periodically for updates.

North Burlingame BART/Caltrain

No alerts to report at this time, please check back periodically for updates.

Foster City Lincoln Centre Caltrain

No alerts to report at this time, please check back periodically for updates.

North Foster City BART/Caltrain

No alerts to report at this time, please check back periodically for updates.

Redwood LIFE (formerly Bayshore Tech Park) Caltrain

No alerts to report at this time, please check back periodically for updates.

Redwood City Midpoint Caltrain

No alerts to report at this time, please check back periodically for updates.

Redwood City Seaport Centre Caltrain

No alerts to report at this time, please check back periodically for updates.

San Mateo Campus Drive Caltrain

No alerts to report at this time, please check back periodically for updates.

Mariners' Island Caltrain

No alerts to report at this time, please check back periodically for updates.

San Mateo Norfolk Caltrain

8/31/2020: Norfolk Shuttle Service Temporarily Suspended

Beginning on Monday, August 31st, the San Mateo Norfolk shuttle service will be temporarily suspended until further notice.  For questions, please contact Commute.org at 650-588-1600.

So. San Francisco Genesis One Tower Place BART/Caltrain

No alerts to report at this time, please check back periodically for updates.

So. San Francisco Oyster Point BART

No alerts to report at this time, please check back periodically for updates.

So. San Francisco Oyster Point Caltrain

No alerts to report at this time, please check back periodically for updates.

So. San Francisco Oyster Point Ferry

3/19/20: Ferry Service Suspended

Due to SF Bay Ferry's decision to suspend service to/from South San Francisco, the Oyster Point Ferry shuttle will be suspended until further notice.

So. San Francisco Utah/Grand BART

No alerts to report at this time, please check back periodically for updates.

So. San Francisco Utah/Grand Caltrain

No alerts to report at this time, please check back periodically for updates.

So. San Francisco Utah/Grand Ferry

3/19/20: Ferry Service Currently Suspended

Due to SF Bay Ferry's decision to suspend service to/from South San Francisco, the Utah-Grand Ferry shuttle will be suspended until further notice.

For General Information about Commute.org Shuttle Service
Please contact the Shuttle Department at (650) 588-1600 or email your comments and/or questions to shuttles@commute.org.

To Report a Service Concern
Please contact the Shuttle Department at (650) 588-1600 during regular office hours between (7:00 AM to 5:30 PM) or e-mail shuttles@commute.org.

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